Toimituskäytäntö

1. Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. (For pre-order items, please refer to the specific timeline on the product page.)

2. Domestic & International Shipping Rates

We offer worldwide shipping to Fumo lovers across the globe! Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 7-15 business days.

• Express Shipping: 5-10 business days.

• Free Shipping: We offer FREE standard shipping on orders over $100.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

You can track your Fumo’s journey on our [Track Your Order] page.

4. Customs, Duties, and Taxes

FUMOXFUMO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you received your order damaged (e.g., the Fumo box is crushed), please save all packaging materials and damaged goods, and contact our support team at [fumoxfumo888@gmail.com] within 48 hours of delivery with photos of the package.